Rebellious fashion for women who’ve survived, evolved, and refuse to dim.
Returns/Exchanges/Refunds
Returns & Exchanges
Return Window
30 days from the delivery date for returns/exchanges.
U.S. returns receive a prepaid label; $7.95 is deducted from store credit/refund (exchanges ship back out free one time).
Condition Checklist
Unworn, unwashed, unaltered, and scent-free
With original tags/packaging
Exchanges (U.S.)
One free size/style exchange per order (subject to stock). If the requested item is sold out, we’ll issue store credit.
Refund Method
Store credit by default (gift card usable site-wide).
Original payment refunds for eligible (non-final-sale) returns minus the return label fee. Original shipping is non-refundable.
Final Sale / Non-Returnable
Items marked “Final Sale”
Intimates, bodysuits, swim bottoms, and earrings
Gift cards and digital downloads
Customized/personalized items
Clearance or promotional items discounted 30%+
Defective or Wrong Item
Contact us within 7 days of delivery with photos and your order number. We’ll replace or refund (including shipping) for confirmed defects or incorrect items.
International Returns
International customers may return within 30 days of delivery. Return shipping and any customs fees are the customer’s responsibility. Exchanges ship as a new order.
Price Adjustments
One-time price adjustment within 7 days of purchase if the identical item (size/color) goes on promo. Excludes final sale, sitewide events, and limited-time doorbusters.
Lost or Stalled Packages
Marked “Delivered” but not received: Check neighbors/household and contact the carrier. If still missing after 3 business days, contact us and we’ll assist with a claim.
In transit with no movement (10+ business days): Contact us— we’ll investigate and make it right.
How to Start a Return/Exchange
Find your order number (confirmation email).
Email [email protected] with subject “Return/Exchange + Order #” and include item(s), reason, and photos if defective.
We’ll email your prepaid label (U.S.) and next steps.
Drop off within 10 days of label issuance. After inspection, we’ll process your exchange or issue credit/refund within 3–5 business days.
Holiday Extension: Orders placed Nov 15–Dec 31 get an extended return window until Jan 15 of the following year (standard exclusions apply).
